Esbjerg Municipality

Removing print, sign and scan cycle altogether and improving the citizen experience

Esbjerg Municipality uses Visma Addo to shorten the signing process for their citizents and reduce the lengthy processes for processing contacts and data processing agreements.

Esbjerg Municipality saves time on administration

In Esbjerg Municipality, they experienced many lengthy processes for processing contracts and data processing agreements. This meant that there were people in the organisation who demanded a digital signature solution that would simplify their workflows. After surveying the market, Esbjergs Municipality chose Visma Addo.

"It is far more professional to send documents for signing via Visma Addo, rather than the citizen having to print, sign and scan. It is a very long process for the citizen - and thus also for us," says Lene Aggerholm, Digitization Consultant, Esbjerg Municipality.

"It is far more professional to send documents for signing via Visma Addo, rather than the citizen having to print, sign and scan. It is a very long process for the citizen - and thus also for us."

– Lene Aggerholm, Digitization Consultant, Esbjerg Municipality

Visma Addo is used throughout the organisation

With 45 users of Visma Addo, digital signatures are used in many different departments across the organisation. Although Esbjerg Municipality has not marketed their use of Visma Addo internally, it has quickly been dispersed across the organisation.

For Esbjerg Municipality, Visma Addo has remedied long administrative processes and made it easier and faster for citizens to sign document. Esbjerg Municipality can especially highlight:

  • check User friendliness
  • check Efficiency
  • check Time-saving
  • check Attractive pricing model

"Esbjerg Municipality is an organisation where tasks vary quite a bit and the need to collect signatures varies as well. This means that almost all our departments, from Technology and the Environment, Childcare and Culture to Health and Care make use of Visma Addo and collect signatures in record time."

– Lene Aggerholm, Digitization Consultant, Esbjerg Municipality

About Esbjerg Municipality

Esbjerg Municipality has over 10,500 employees, spread over 300 very different workplaces, and the combination of the many different professional groups provides a completely unique dynamic. Esbjerg Municipality is an exciting organisation with a focus on development and safety. Esbjerg Municipality is Denmark's fifth largest, and the area is undergoing rapid development, which is mainly driven by their position in the energy sector.

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